Text Box: Your attitude belongs to you alone, and no one else!  There is little difference in people, but that little difference makes a big difference.  The little difference is attitude.  The BIG difference is whether it is positive or negative
Service excellence is dependent on positive attitudes in the work place.  Personal excellence is dependent on positive attitudes in life.  Positive Attitudes can provide courage and fortitude to resolve problems, take action, and create a workplace of energy and enthusiasm .  Attitude is highly personal and individual.  Only you can control your attitude. You can evaluate how you look at things and make positive attitude adjustments.  You must practice positive attitude every day!  You must choose to UP YOUR ATTITUDE !

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Text Box: In this session we will learn and discuss…. 
Positive Attitude - What is it?	What does it do for you?

High Expectancy Theory—Expect more/Achieve more

Positive Attitudes at Work/in Life—Attitude contributes or detracts from productivity

 “No man is an island” - build a network of supporters

Positive Attitude/Team Attitude, a company value
 
Creating a workplace of Energy and Enthusiasm  - Using 4 key solutions:
	Choose Your Attitude		Have Fun
	Make Their Day		Be There	
Our attitude is constantly under pressure from negative factors.

Learn Attitude Adjustment Techniques				©2001 Strive Training