[Pam's Picture] CUSTOMER
SERVICE EXPERT

MOTIVATIONAL SPEAKER

  Pam Schuck, President
  STRIV=E Training

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What Attendees Say After Hearing Pam Speak...

 

Your enthusiasm, high energy and honesty captivated our audience.  Your closing statements about attitude and giving another 1% made me want to go out and do a better job.  - Julie Hutt, Sales and Marketing Director, The Building Industry Association of Central Ohio

 

The comments from both suppliers and distributors were overwhelming.  Everyone walked away with an increased awareness of how to change the way they do business.  - Bruce Felber, Ohio Promotional Products Association Vice President, Traymore Marketing

 

On behalf of the Twinsburg Chamber of Commerce and the programming committee, let me express our amazement for your recent presentation.  The evaluations came back with many excellent marks and requests for “more Pam” and “anything Pam presents.” - Rob Felber, Programming Chair, Twinsburg Chamber of Commerce.

 

I am still hearing comments about the two hour workshop you did for us.  The comment I heard this week was from a Chamber member – she sent 8 members of her staff and has received calls about the great things they learned.  She was thrilled because she has become a hero in her people’s eyes because they had learned something while having fun!  Imagine that!.    – Doug Johnson, Executive Director, Twinsburg Chamber of Commerce.

 

Your stories add an exciting dynamic and paint a wonderful picture for the listener, and more importantly, clearly make the customer service point.  – Doug Johnson, Executive Director, Twinsburg Chamber of Commerce.

 

In the last seven training sessions and two semesters at BGSU, I have not seen reports of a presenter that connected so well with their audience.  The dynamics of the groups you trained, with different managerial levels, styles, positions, and duties are normally difficult to connect with.  You made this feat seem effortless.  – Kate Augustine, Internal Training Coordinator, Bowling Green State University.

 

The foundation that you helped to form by discussing customer service, attitudes, and teaming will help this office build a stronger and aligned future.  – Kate Augustine, Internal Training Coordinator, Bowling Green State University.

 

Your motivational presentation on “Up Your Attitude” was a great success with the Sales Team.  The presentation was a refreshing approach to re-igniting the fire.  A comment I received from a sales rep, “ Pam’s presentation was a valuable tool to use in the work force and everyday life.”  You did an exceptional job encouraging our Sales Team.   - Mike Kennedy, President & CEO, MRK Technologies.

 

Who knew that 2 hours could breeze by so quickly at a seminar!  Your speech gave us a great amount of ideas and hope for the future of our business.  – Michael Chang, Video Time

 

As Pam pointed out, there is no I in team.  It takes everyone’s help, everyday, everywhere to meet our day to day goals, dreams, aspirations, whatever you may call them.  Thank you Pam Schuck for sharing your knowledge and insight with the rest of us.  – Cindy Koontz, Administrative Assistant, Bursar’s office, Bowling Green State University.

 

Thank you for your inspirational seminar.  You are truly passionate about customer service.  You take that passionate power and infuse it into all that are gathered.  You took the time and interest to learn about our company.  Then you weave this information into your presentation, personalizing the seminar.  You have a plethora of antidotal stories that inspire as well as entertain.   – J. Denise Crittendon, Sr. Customer Service Manager, Gliatech

 

I wish we could have had you for the day!  Thanks for the wonderful customer service program you put on for our realtors.  Our group found value in your message of keeping the positive attitude going in spite of obstacles in the path, and finding creative ways around those obstacles instead of giving up.  We hope to have you back!    - Michelle Kovack Boyd, Kovack Realtors

 

Thank you for making our afternoon a lively session.  Sometimes post-lunch is a tremendous challenge, but you met the obstacles of drowsiness and fatigue capably and helped us have a productive afternoon.  I’ve heard several staff referring to giving 1% more and creating WOW experiences.   – Camille J. Leslie, Director, Massilon Public Library

 

Thank you for a wonderful, motivational, inspirational talk at our Cleveland Eye Bank tea.  You really conveyed our message of thanks to our volunteers.  You made the Cleveland Eye Bank and the mission we strive toward,shine.   – Kim Mahone, Cleveland Eye Bank


Phone: (330) 273-8790              Fax: (330) 273-8790

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Copyright (c) 1999-2009 Pamela R. Schuck, All Rights Reserved